Btig Support Solutions
We're Dedicated to Supporting You Throughout Each Phase
At Btig, your satisfaction is our top priority. Our dedicated customer service team is available to assist you with any questions or issues you encounter, ensuring a smooth and enjoyable trading experience.
Get in Touch for AssistanceMultiple Ways to Reach Us
Email Support
Comprehensive assistance for routine questions. Replies within one business day.
Send EmailPhone Support
Swift support for urgent or complex issues. Available Monday through Friday, 9 AM – 6 PM (EST).
Call NowCommunity Forum
Connect with fellow members, exchange ideas, and find solutions to frequent inquiries.
Become Part of the NetworkGet Help From Us Anytime
Live Chat
24/7
Available around the clock for immediate assistance.
Email Support
Quick response guarantee
Fast reply in under 24 hours.
Phone Support
Financial Empowerment via Autonomy
9 AM – 6 PM (ET)
Help Center
Always available
Access support anytime, day or night.
Assistance Made Easy
1. Log In
Access your Btig account by visiting the Btig site and inputting your credentials.
2. Visit Support Hub
Check the "Help" or "Assistance" area often located at the footer or in the main navigation bar.
3. Select Communication Option
Choose from live chat, email, phone, or self-help tools according to your needs.
4. Provide Details
For immediate support, please share your account details along with the specific problem you are experiencing.
Discover Solutions Independently
Help Center
Explore our extensive resource hub for in-depth articles and how-to manuals.
Access ResourceEnhance Your Assistance Journey
Share Insights: Effectively communicate your concerns, encompassing essential information or notifications.
Supply Information: Present relevant account details and /images if necessary to assist the support team in resolving your issue.
Select the Appropriate Method: Utilize live chat for immediate concerns and email for comprehensive questions.
Explore the Help Center: Find quick answers before reaching out to support.
Have Information Available: Ensure you have your account information, transaction numbers, and any necessary screenshots prepared for when you reach out to customer service.
If you haven't received a prompt response, please contact support again via the same or another channel.